Knowledge
Getting Started
- How to buy packages?
- How to install plugins
- How do I register an account?
- How to set up a sub-account after purchasing a package sub-account
- Can the plugin be downloaded and installed in browsers other than Google Chrome?
- The team management portal does not appear after I have already purchased a package with sub-accounts?
- Terms of payment.
- Newly registered users to open a 3-day VIP trial package
- What if I forget my password?
- What is the login team code
FAQ
- Q: How do I get an invoice?
- Q: Is it possible to query competitor or keyword data in bulk?
- Q: Can I download competitor product videos using the plugin?
- Q: Does querying a variant show the entire linked data set?
- Q: What are the main categories we are currently including
- Q: Why is the product data disconnected?
- Q: Why does the software display data that is not exactly the same as the real sales and sales figures?
- Q: How long does the daily data support viewing?
- Q: What's wrong with the login account becoming an email login, it was originally registered by phone.
- Q: What is the interface language presentation logic and can it be modified?
- Q: What is the basis for ranking the products in the competitor's place, I don't see how I can filter and sort by sales
- Q: Will frequent IP switching lead to account exit or data download failure?
- Q: Are the sales shown on a monthly or yearly basis?
- Q: What if I don't want to use it anymore and want a refund?
- Q: What happened to my commission being returned?
- Q: What should I do if I can't log in the plug-in
- Q：How to switch to the new version of the UI for extensions data dashboards
Q: How do I get an invoice?
Invoicing can be done by contacting customer service during their online hours.
Users who need to issue invoices, after logging in to the account, fill in the information related to invoicing in the upper right corner of the enterprise information column.
